For the moment, we are only shipping to Singapore, Malaysia and the Philippines. But we are working hard to be able to ship to most locations, so please watch this space.
Our delivery time starts from the moment an order is accepted and includes a 48-hour period where your items will be processed and dispatched by our shop. Orders placed Saturday and Sunday will be shipped the following Monday (excluding holidays). Please note items are subject to custom inspections, which may require additional days. We work closely with our shipping partner to minimize the potential impact of customs delays on our international customers.
Deliveries may take a little longer during busy periods such as Christmas, New Year and Chinese New Year seasons. We thank you for your patience.
Purchases in Singapore and Malaysia will be shipped using Speedpost. Philippine orders would be delivered using LBC. We do not deliver to P.O. boxes. A specified delivery address and signature upon delivery are required for all shipments. This signature is also evidence of fulfillment of your order by GUAVA SKETCHES.
Should you opt for self-collection, kindly indicate this preference in the note at the Checkout page. We will return any shipping cost charged to you upon pick up.
TRACKING YOUR ORDER
When your order leaves our studio, a tracking number will be sent to you via e-mail. You may track the status of your shipment by logging into Speedpost or LBC’s website. Please refer to links below.
Should you have any question regarding shipping, please contact us at firstname.lastname@example.org.